Services included in the chalet rental

• Welcome and accompaniment to the chalet
• Beds made on arrival (high quality bedding)
• NUXE brand amenities
• Bathroom linen : bathrobes, towels, bath towels and slippers
• Final cleaning excluding kitchen, dishes and trash

• Details of the small equipment provided :

  • Welcome kits (maintenance, groceries and children's games)
  • Internet Wifi HD
  • Enceinte Bluetooth Bose
  • Nespresso Classic, cafetiere filtre, grille pain, bouilloire électrique, vaisselle complète
  • Appareil à raclette (10 pers)
  • Lit bébé
  • Sèche cheveux dans chaque salle de bain
  • Lave linge / Sèche linge, fer à repasser

• Self-service panoramic sauna
• Wood provided for the fireplace
• Storvatt Scandinavian hot tub (wood provided)
• 2 sledges
• Boot dryer


Services on request, payable at the chalet

• Breakfast basket delivered to the chalet (organic products and local products), half board and full board ... delivered to the chalet
• Change of towels or bed linen during the stay, on request
• Daily cleaning or on request
• Cleaning of the kitchen at the end of the stay (not included in the standard cleaning of the chalet)
• Station / Airport transport to the chalet (Perpignan, Carcassonne, Toulouse, Montpellier, Barcelona…))


Rental conditions

• Rental rates and services including VAT
• Tourist tax in addition €0.70 per day and per person over 18 years old
• Confirmation of the reservation after the payment of the deposits of an amount of : 30%
• The balance of the stay is to be paid 1 month before arrival
• The entire stay is to be paid for any reservation made from 0 to 30 days before arrival
• Payment by bank transfer, check and bank card
• Deposit in the amount of €2500 to be deposited on the day of arrival or credit card imprint and returned on the day of departure
• Signature of a rental contract with entry and exit inventory
• Arrivals after 4:30 p.m. and departures 10 a.m.
• Non-smoking chalet and circulation of people in slippers inside
• Pets not allowed


Cancellation of stay

• The deposit is kept and deductible from a future stay in the event of cancellation more than 45 days before
the date of arrival
• 50% of the price of the stay is retained in the event of cancellation 45 to 30 days before the date of arrival
• The entire stay is retained in the event of cancellation less than 30 days from the date of arrival, or in the event of a stay shortened by the customer